Hi Karen,
Welcome to Microsoft Community and thank you for your interest in Windows 10.
I understand the inconvenience that you are experiencing. I will definitely assist you.
This issue may occur due to the Network driver is outdated try the below steps and check if it helps to resolve the issue.
Windows 7 DI-524 router I have a new Acer laptop with Windows 7 pre-installed. I cannot connect to the internet using a wireless connection. I can connect using the cable directly. I have tried many things including resetting the router and (Comcast cable) modem. Free drivers for D-Link DI-524. Found 10 files for Windows XP, Windows 2000, Windows ME, Windows 98 SE, Other. Select driver to download. D-Link DI-524 Quick Router Setup is a configuration tool designed to walk you through all the steps required to set up your DI-524 router. It is a useful tool for the users who are not used to the.
Method 1.
I suggest you to run Network troubleshooter and check. If it helps.
Press Windows + X keys on the keyboard and select Control Panel.
Type Troubleshooting in the search bar on the Control Panel.
Click on View all on the left navigation pane.
Click on Network troubleshooter.
Click on Advanced on the Network troubleshooter dialog box and click on Run as administrator (Enter the credentials if required).
Click on Next and follow onscreen instruction complete the Network troubleshooter.
If the issue still persist try the below method
Method 2.
D-link Di 524 Router
I suggest you to update network driver and check.
Press Windows key + X and select Device manager.
Now click on Network adaptor and right click on it and update the driver.
D-link Di-524 Driver Windows 7 1
D-link Di-524 Driver Windows 7 0
If the above method does not fix the issue, I recommend you to contact to the service provider for further assistance.
D-link Di-524 Driver Windows 7 Download
D-link Di-524 Driver
Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.